At jos007, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and the rights you hold over your own data as a registered player or site visitor.
Six core commitments underpinning the jos007 privacy framework
Every data transmission between your device and the jos007 platform is protected by industry-standard 256-bit SSL encryption. Your personal details, payment information, and account activity are never transmitted in plain text.
jos007 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely to operate, maintain, and improve your gaming experience on our platform.
Identity documents submitted for KYC verification are stored in encrypted, access-controlled environments. Document access is restricted to authorised compliance personnel only and is never shared with unauthorised parties.
You have the right to access, correct, export, or request deletion of your personal data at any time. Requests are handled within a reasonable timeframe and in accordance with applicable data protection standards.
We use cookies and similar tracking technologies strictly for platform functionality, user session management, and aggregate analytics. We do not use cookies to build third-party advertising profiles of our users.
Our data handling practices are designed to align with internationally recognised data protection principles. We regularly review and update our privacy procedures to reflect evolving best practices in the online gaming industry.
This Privacy Policy ("Policy") issued by jos007 ("we", "us", "our", or "the Platform"), the operator of the online casino and sports betting platform accessible at https://jos007.click. This Policy governs the collection, processing, storage, and disclosure of personal data relating to users ("you", "User", or "Player") who access or use our services, including casino gaming, sports betting, esports markets, cryptocurrency transactions, and VIP programmes.
jos007 is committed to handling your personal data responsibly and transparently. We recognise that Malaysian players — whether in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, or elsewhere — place significant trust in us when they share their information. This Policy is designed to make the scope of that trust explicit and to hold us accountable for it.
By registering an Account, making a deposit, or otherwise using the Platform, you acknowledge that you have read, understood, and accepted the practices described in this Policy. This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
jos007 collects the following categories of personal data in the course of providing our services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC, age verification |
| Contact Data | Email address, Malaysian mobile number | Account communication, security alerts, support |
| Financial Data | E-wallet identifiers, bank account details, USDT wallet addresses, deposit/withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Platform security, fraud detection, user experience optimisation |
| Usage Data | Game history, betting patterns, session duration, pages visited, features used | Responsible gambling monitoring, product improvement, VIP tier assessment |
| KYC Documents | MyKad, passport, proof of address, selfie photographs | Identity verification, regulatory compliance |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in or opt-out status for promotional communications | Promotional campaign targeting (with consent only) |
We collect your personal data through the following channels and mechanisms:
jos007 processes your personal data for the following purposes:
Our processing of your personal data is based on one or more of the following legal grounds:
jos007 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data in the following limited circumstances:
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period |
|---|---|
| Account registration and identity data | Duration of active account + 5 years following account closure |
| KYC documents | 5 years from date of submission or account closure, whichever is later |
| Financial transaction records | 5 years from the date of each transaction |
| Gameplay and betting history | Duration of active account + 2 years following account closure |
| Support communications | 3 years from date of last interaction |
| Technical / server log data | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn + 3 years |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be associated with an identifiable individual. Earlier deletion may be requested by you subject to overiding legal retention requirements — see Section 12(User Rights) for further details.
The jos007 Platform uses cookies and similar tracking technologies to support core platform functionality, maintain your session state, and gather aggregate usage analytics. We use the following categories of cookies:
We do not use cookies to build advertising profiles of individual users, nor do we share cookie-derived data with third-party advertising networks.
jos007 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, loss, or destruction. These measures include:
While we take all reasonable precautions to protect your personal data, no digital platform or internet transmission can be guaranteed as entirely secure. You also bear responsibility for maintaining the security of your Account credentials and for notifying us promptly of any suspected unauthorised access.
In certain circumstances, your personal data may be transferred to and processed in countries or territories outside Malaysia. This may occur, for example, when data is processed by third-party service providers — such as KYC verification platforms, payment processors, or game studios — whose infrastructure is located outside Malaysia.
Where such transfers occur, jos007 takes appropriate safeguards to ensure that your personal data is protected to a standard consistent with applicable data protection principles. Safeguards may include the use of contractual data protection clauses and requiring Data Processors to adhere to security standards comensurate with those applied by jos007 itself.
Subject to applicable law and certain conditions, you have the following rights in relation to your personal data held by jos007:
To exercise any of the above rights, please contact our Data Protection team via live chat or at[email protected] (plain text — not a clickable link). We will endeavour to respond to all requests within 30 days. In certain cases, we may need to verify your identity before processing your request.
The jos007 Platform is strictly intended for persons aged21 years and above. We do not knowingly collect, process, or retain personal data from individuals below the age of 21. Age verification is conducted as part of our account registration and KYC processes.
If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to suspend the relevant Account, delete the associated personal data, and — where applicable — void any transactions conducted from that Account. If you have reason to believe that a minor has accessed the Platform, please contact us immediately at [email protected].
The jos007 Platform may contain references to third-party services (such as payment providers or game studios) that are operated independently of jos007. These third parties maintain their own privacy policies, and jos007 has no responsibility or liability for the content, privacy practices, or data handling of any third-party services.
We encourage you to review the privacy policy of any third-party service before providing personal data to it. The inclusion of a reference to a third-party service on the Platform does not constitute an endorsement of that service's privacy practices by jos007.
jos007 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the evolution of our services. When material changes are made, we will notify registered Players via on-platform notification or email to the address associated with your Account.
The "Last Updated" date at the top of this Policy indicates the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the jos007 Data Protection team through the following channels:
Now that you understand how we protect your personal data, explore everything jos007 has to offer — from live casino and sports betting to crypto deposits and exclusive VIP rewards. For players aged 21 and above only.